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How to Fix Your Samsung Phone if it Won't Charge

common samsung phone issues

We answer this question all the time and it is really something that we get quite a few emails about. You see, many people call us looking for some help with their broken Samsung phone as they have issues like your Samsung phone not charging, or stuck in the boot mode. So what's the problem? They are experiencing unforeseen issues while trying to charge their phones.

Fix Samsung Galaxy Not Charging Issues in Seconds

If you are facing a charging issue, you have come to the right place. Here, I will recommend a troubleshooting app called DroidKit. It's dedicated to fixing charging issues on Samsung devices. No worries anymore as it supports no root fixing and no data loss. You will get it fixed in seconds by following the steps below.

Check the Charger and the USB Cable

If the charger and cable are not working, it is most likely that the Samsung phone will fail to charge. The first step of troubleshooting is to check the USB port on the charger for any obstructions such as dirt and bent pins. If there are obstructions, clean the port and straighten any bent pins with a pair of tweezers or even a toothpick.

Check the USB Port on Your Phone

The USB port on Samsung phones can be fragile. After a long time of use, it may malfunction. Please check if there is any lint or debris inside that obstructs the cable from making good contacts with the receptors.

Check Water or Moisture on Samsung Phone

The Samsung Galaxy S6 has a built-in protection mechanism that will not allow it to charge if the USB charging port is wet or humid. If you see a water drop icon in the notification area, stop using the device and wait for it to become dry. Usually, after a few hours, most of the water will evaporate on its own. If the water drop icon still does not disappear and you are sure that the charging port is dry, try turning off the device and then turning it on again. If this icon still exists after that, please follow the steps below to clear your phone's cache memory: Open Settings on your Samsung Galaxy S6 > Tap on Apps > Tap on the filter icon in the top right corner. Choose "Show system apps" and tap OK > Then scroll down until you find "USB settings" > Click Storage > Clear data and Clear cache > Then try charging your phone again to see if this has resolved your issue.

Update the Software

Why is my Samsung phone not charging fast? It may be because of a system problem that makes your phone not charging fully. To fix this issue, go to Settings > Tap on Software Update > Download and install.

Hold the Device at Various Angles While Charging

It’s common for the USB port on your phone to become loose. If the USB port becomes loose, repositioning your phone can improve the connection between the cable and receptors in your phone. You can also try moving the end of the cable that’s connected to your phone up and down or sideways.

Use Wireless Charger

You can try a wireless charger to see if it charges normally. If not, then there is something wrong with your battery or hardware. The only thing to do is visit a technician. Even though it is expensive, it shouldn’t be too costly if your phone is still in warranty.

Reboot Your Device

To troubleshoot the Samsung won’t charge issue, try performing a reboot. A reboot could fix this problem and it won’t erase any data on your phone.


We hope you found this guide helpful. Please share it with others so that they can learn how to fix Samsung phone won’t charge issues. And don’t forget to try DroidKit to fix Samsung phone and tablet not charging. Besides, it also supports various system issues, including Samsung black screen, Samsung boot loop, firmware upgrade failed, etc.


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